Store distance contract
3.1. The Buyer can place orders 24 hours a day, but the Seller completes and ships the orders on working days from 9.00 to 17.00; on Saturdays, Sundays - assembly is not carried out.
3.2 If shipping of orders is offered on the same day, this is possible only in cases where the Buyer has placed and paid for the order on a working day by 13:00. In all other cases, the order will be shipped the next business day.
3.3. The Seller delivers the Product according to the method of delivery chosen by the Buyer.
3.4. The Seller informs the Buyer about the acceptance of the order and the progress of execution. The assembly of the order starts when the order is paid in full.
3.5. The delivery time depends on the delivery address specified by the Buyer. The stated delivery time is approximate and not guaranteed, as delivery is not under the direct control of the Seller and may be affected by, for example, holidays, bad weather or technical problems with the supplier's transport.
4. Right of withdrawal
4.1. The buyer can return the Product within 14 (fourteen) calendar days. In order to avoid dispute situations, at the time of receiving the Product, the Buyer must make sure that it corresponds to the order (color, name of the product and other important parameters).
4.2. In case the Products are assembled incorrectly, the Buyer has the right to exchange the Product within 14 (fourteen) days by filling out the return form. In the aforementioned case, courier costs are covered by the Seller.
4.3. If the Buyer wants to use the right of withdrawal, the following recommendations and conditions should be taken into account:
4.3.1. The Product being returned must not have been used. If the condition of the returned Product has deteriorated, and this has happened due to improper storage, the Buyer does not have the right to exercise the right of withdrawal.
4.3.2. The buyer is obliged to keep and not damage the original packaging of the Product.
4.3.3. If the Buyer wishes to exercise the right of withdrawal, in that case he must inform the Seller of his decision by e-mail firstname.lastname@example.org The Buyer will receive from the Seller a form of withdrawal form, which must be filled out and sent to the Seller to the above-mentioned e-mail. The cost of returning the product is covered by the Buyer from his own funds.
4.3.4. The Buyer is obliged to keep both the postal/courier documents for receiving the Product and the postal/courier documents for returning the Product to the Seller.
4.4. Refunds will be made using the same payment method that the Buyer used for the original transaction. The Seller will refund the money as soon as possible, but no later than within 14 (fourteen) calendar days after the termination of the Agreement and receipt of the Product specified in the cancellation form at the Seller's warehouse based on the Buyer's refusal.
5. Security of personal information
5.1. The Seller undertakes to ensure the security of the Buyer's personal information. To prevent unauthorized access or disclosure, the Seller has implemented appropriate physical, electronic and managerial procedures to protect information collected online.
5.2. The Seller follows standard Internet security measures to protect sensitive information provided by the Buyer. The Secure Socket Layer (SSL) protocol encrypts all information that is stored behind a network firewall and is accessible to a small number of people who have agreed to keep the information confidential.
5.3 The Seller does not store any financial information such as credit card numbers on its data servers. These data are securely collected by payment processors (VISA, MasterCard) at the time of payment and only as much information is disclosed to the Seller as is necessary for further processing of the order.